Terms & Conditions

These Terms & Conditions govern your use of www.jakispeaks.com and participation in any programmes, events, memberships, coaching, or services provided by Jaki Speaks (“we”, “us”, “our”).
By accessing the website, purchasing a programme, or participating in any services, you agree to these Terms.

1. About Jaki Speaks

Jaki Speaks provides:

  • Leadership development programmes (including EMPOWER)
  • Coaching and mentoring services
  • Online events and LinkedIn Live sessions
  • Digital resources, content, and member‑only materials

All services are delivered online unless otherwise stated.

2. Programme Participation

When you enrol in a programme, attend a live session, or engage in coaching, you agree to:

  • Participate respectfully and professionally
  • Take responsibility for your own learning and implementation
  • Not disrupt sessions or other participants
  • Not share or reproduce content without permission

We reserve the right to remove participants who breach these expectations.

3. EMPOWER Programme

The EMPOWER Programme is a professional development experience designed to support confidence, clarity, and leadership capability.

  • Outcomes vary depending on individual effort and context
  • No specific results are guaranteed
  • The programme does not replace legal, HR, medical, or mental health advice

4. Coaching Services

Coaching services are:

  • Non‑therapeutic
  • Non‑medical
  • Non‑legal

Coaching is intended to support reflection, insight, and growth. You remain responsible for your own decisions, actions, and outcomes.

5. LinkedIn Lives & Live Events

Live sessions (including LinkedIn Lives):

  • May be recorded
  • May be shared with registered participants or members
  • May be reused for educational or promotional purposes

By attending, you consent to being included in recordings unless you choose not to participate verbally or via camera.

6. Payments & Access

  • Payment terms are provided at the point of purchase
  • Access to content is granted once payment is received (unless stated otherwise)
  • Prices may change for future programmes but will not affect confirmed purchases

Payments are processed securely via third‑party providers.

7. Refunds & Cancellations

Unless otherwise stated:

  • Digital content and programmes are non‑refundable once access has been granted
  • Live events may have specific cancellation terms outlined at booking
  • Coaching sessions must be cancelled with reasonable notice

Any exceptions will be clearly stated at the point of sale.

8. Intellectual Property

All content provided by Jaki Speaks — including:

  • Videos
  • Slides
  • Worksheets
  • Frameworks
  • Recordings
  • Written materials is the intellectual property of Jaki Speaks.

You may: Use materials for your own personal or professional development

You may not: Copy, reproduce, share, sell, or distribute content without written permission

9. Confidentiality

We respect confidentiality and expect the same from participants.

  • Coaching conversations are confidential
  • Group programme discussions should be treated as private
  • We cannot guarantee confidentiality if information is shared publicly by participants

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss
  • We do not guarantee outcomes or results
  • Participation is at your own discretion and responsibility

Nothing in these Terms limits liability for death or personal injury caused by negligence.

11. Website Use

You agree not to:

  • Use the website unlawfully
  • Attempt to gain unauthorised access
  • Upload malicious or harmful content

We may suspend or restrict access if misuse occurs.

12. Privacy & Data Protection

Your personal data is handled in accordance with our:

  • Privacy Policy
  • Cookies Policy

Please review these documents for full details.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on jakispeaks.com.

14. Governing Law

These Terms are governed by the laws of England and Wales.

15. Contact

If you have any questions about these Terms, please contact us here.